Privacy Policy

Introduction

Smart Property Management (SMP) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform and services.

Information We Collect

Personal Information

• Contact details (name, email address, phone number)
• Account credentials
• Payment information
• Property information

Usage Data

• Access control records (entry/exit data)
• Platform usage statistics
• Mobile application data
• Geolocation data for service verification

Property Management Data

• Property details and records
• Maintenance information
• Tenant information provided by property owners
• Service provider information

How We Use Your Information

We use the information we collect to:

• Provide and improve our integrated property management services
• Process transactions and manage your account
• Enable access control and security features through our SALTO integration
• Generate analytics and reports on property performance
• Facilitate risk assessment and insurance optimization with Marsh
• Communicate with you about our services
• Comply with legal obligations
• Enhance the functionality and security of our platform

How We Share Your Information

Strategic Partners

We share relevant information with our strategic partners:

• SALTO Systems for access control functionality
• Marsh for risk management and insurance optimization

Service Providers

We may share information with third-party service providers that help us operate our business and deliver services to you.

Legal Requirements

We may disclose your information when required by law or to protect our rights or the rights of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, and strict access controls.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your data
• Correcting inaccurate information
• Requesting deletion of your data
• Restricting certain processing activities
• Data portability

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Cookies and Similar Technologies

Our platform uses cookies and similar technologies to enhance your experience and collect information about how you use our services. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other communication channels.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@smartmanagementproperties.com

Last Updated: March 2025